BRATMA’s customer promise: what happens before and after you buy
When you buy T-shirts in bulk, the real test of a supplier is what happens if something goes wrong. Here is how BRATMA handles orders before and after the sale.
Before you buy
- Specs in writing: fabric, GSM, colours, sizes and quantities are confirmed before production.
- Mock-up approval: custom prints are shown on a mock-up and printed only after you approve.
- Open pricing: wholesale tier prices for blank T-shirts are published on 180gsm.com.
- Visit the unit: see samples at Canal Circular Road, Ultadanga, before ordering.
After you buy
- A published policy: returns, exchanges and refunds follow the policy published on bratmacrafts.com.
- One team to contact: problems are raised on WhatsApp with the team that made the order.
- Reorders that match: repeat orders are made to the same approved specs.
What customers say on Google
Questions before ordering? WhatsApp 090380 66716.
Need T-shirts in bulk? BRATMA manufactures in Kolkata. WhatsApp 090380 66716 for wholesale rates, or visit us at Canal Circular Road, Ultadanga.